Terms & Conditions

Last updated: August 2025

1. Agreement to Terms

By accessing or using the 5-Star-Smiles website and services, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services.

2. Services Provided

We provide Google Business Profile optimization and related marketing services for dental practices. Specific services, timelines, and deliverables are outlined in the service description for your purchase.

3. Payment & Billing

All prices are listed in USD. Payment is due at the time of purchase unless otherwise stated. Recurring subscriptions will be billed automatically until canceled.

4. Service Delivery

We aim to deliver all services as described on our website. Timelines may vary based on the level of cooperation from the client and the availability of required materials and account access.

5. Client Responsibilities

You agree to provide accurate business information, timely responses, and necessary access to your Google Business Profile to enable us to perform our services.

6. Limitation of Guarantees

We do not guarantee specific rankings or patient volume, as results depend on factors beyond our control.

7. Modifications

We may update these terms at any time. Continued use after updates constitutes acceptance of the revised terms.

8. Contact

Questions? Email [email protected] or call (201) 301-5532.

30-Day Movement Guarantee (Plain English)
We run a baseline heatmap on day 0 and re-run at day 30 for up to 4 agreed keywords. If your Google Maps visibility improves (either average rank improves or coverage increases), your $297 Kickstart is credited to your first monthly invoice ($897). If there’s no movement, we continue working at no additional service fee until we hit the target.
Requirements: (1) Accept our Google Business Profile manager invite within 48 hours, (2) provide 10+ recent practice photos and your top services, (3) allow us to publish weekly GBP posts and Q&As.
Exclusions: suspensions/ownership issues, address/name changes, duplicates/merges, or policy violations outside our control pause the guarantee clock until resolved